Privacy Policy

📄 1. Information We Collect

a) Personal Information

We may collect the following:

• Full name
• Email address
• Mobile number
• Shipping and billing addresses
• PAN and GST details (for vendors)
• Bank account details (for payouts to vendors and affiliates)

b) Transactional & Order Information

• Order history and payment records
• Shipping and logistics details
• Invoices and tax data

c) Technical & Usage Information

• IP address
• Device type, OS, and browser
• Location data (if allowed)
• Cookie and session information
• Usage analytics (pages viewed, time spent)

💼 2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Enable vendor registration and management
• Provide affiliate tracking and commission payouts
• Offer customer support and respond to inquiries
• Comply with applicable Indian tax and legal obligations
• Improve the functionality, design, and security of our platform
• Send transactional emails, order updates, or promotional communication (optional)

🔗 3. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share your data under the following conditions:

With Vendors: When you place an order, your delivery details are shared with the respective vendor to fulfill it.

With Service Providers: We may share limited data with trusted logistics, payment gateways, and hosting services for operational purposes.

With Government Authorities: When required by law, including for GST/TCS compliance or law enforcement investigations.

With Affiliates: Only anonymized or limited data necessary for commission tracking is shared.

🍪 4. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, such as:

• Saving login preferences
• Tracking affiliate referrals
• Analyzing website performance and traffic patterns

You can manage or delete cookies through your browser settings. Disabling cookies may limit certain features of the platform.

🔒 5. Data Security

We implement appropriate technical and organizational measures to safeguard your data:

• SSL encryption for secure transactions
• Firewall and intrusion detection systems
• Limited and role-based staff access to user data
• Regular system audits and updates

However, no internet-based system is 100% secure. Users are advised to maintain strong passwords and not share login credentials.

⏱️ 6. Data Retention

• We retain your data as long as your account is active and for necessary business, tax, or legal purposes
• Customer and vendor records are retained for at least 8 years to comply with Indian taxation rules
• Inactive or closed accounts may be anonymized or deleted after a reasonable period

👤 7. Your Rights

Under applicable Indian laws, you have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion or deactivation of your account (subject to legal retention requirements)
• Opt-out of marketing communications

To exercise these rights, email us at support@sabarmart.com.

👶 8. Children's Privacy

Sabar Mart is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that a minor has submitted personal information, we will delete it immediately.

🔗 9. Third-Party Links

Our website may include links to external websites (such as logistics providers or promotional affiliates). This Privacy Policy does not apply to those websites. We recommend reviewing their privacy policies separately.

📝 10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business operations, or technology. All changes will be posted on this page with the updated effective date.

Your continued use of the platform after changes implies acceptance.

💬 11. Contact Us

For questions, complaints, or data-related concerns, please reach out to us:

• Email: support@sabarmart.com
• Phone: +91 9426636698
• Website: sabarmart.com